Data We Hold and Why We Hold It
When you register, we collect your name, email address, and contact number so your account functions correctly and our support team can reach you if something needs attention. When you make a deposit through Touch 'n Go eWallet, Boost, or GrabPay, we record the transaction reference
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and amount — enough to verify the top-up, not your wallet PIN or banking credentials. We also log device type, browser session data, and the pages you visit, which helps us keep the mobile experience consistent whether you are in George Town or switching between your
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phone and a desktop session. Cookies are used to keep you logged in and to remember your preferences; you can manage cookie settings through your browser at any time. We do not sell your personal information to marketing lists or unrelated third parties. Where we share
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data with payment processors or identity verification partners, those parties are bound by data-handling agreements consistent with applicable law. Access to your account and our services depends on local law and is available where local law permits. If you want to know exactly what data sits
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on your account, the process to request it is covered below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.